Totango Hosts Interactive Lunch for Customer Success Thought Leaders in NYC

Customer Success for the Enterprise, held on September 18th in NYC was an exciting chance for Customer Success leaders from around the world to exchange their innovative ideas in this ever-changing space.   Four topics stood out from the discussion: enabling customer centricity, turning insights into action, driving results that last, and deciding to buy a CS solution over building one in-house. … [Read more...]

Customer Success for the Enterprise Luncheon Creates an Interactive CS Experience in The Bay Area

The Customer Success for the Enterprise, luncheon held on Nov. 6th, in Palo Alto was an invitation-only event hosted by Totango, the leader in Customer Success (CS) software for the enterprise. The event brought together executives from leading enterprises in the Bay Area including SAP, Symantec, Oracle, FireEye, Juniper Networks, PayPal, and Akamai Technologies, enabling them to convene over … [Read more...]

Highlights from TSW ‘18 in Las Vegas

We had a great time at the Technology and Services World (TSW) in Las Vegas networking, sharing ideas, and learning about the latest trends in technology services. It was a valuable and insightful event and the turnout at our booth from prospects and customers plus the successful session with our CEO Guy Nirpaz and Dilip Kumar, COO of Dimension Data, as they presented how Dimension Data has … [Read more...]

SAP CX LIVE Recap, General Availability of Spark, and Upcoming Webinars

We’ve had a very busy week full of exciting news at the Totango HQ and in Barcelona attending SAP CX Live!  First off, we are pleased to announce Totango Spark, our flagship software platform is now available. Spark guides enterprises through the successful completion of each stage in the customer journey with relevant KPIs, dashboards, analytics and best practices to achieve business goals … [Read more...]